XOUL

Support

Welcome to the XOUL.ai Help Center. Here you'll find answers to frequently asked questions, information about our services, and ways to get in touch with us.

Contact Us

If you need further assistance or have questions not covered in our FAQ, please don't hesitate to reach out:

Account Management

How to Create an Account

  1. Visit https://xoul.ai
  2. Click on the "Sign Up" button
  3. Follow the prompts to create your account

How to Delete Your Account

To delete your account, please visit our account deletion page or contact us at hello@xoul.ai.

Billing and Credits

We offer subscriptions for various premium features. Chats are 100% free.

Payment Methods

We accept the following payment methods:

For any billing-related inquiries, please contact us at hello@xoul.ai.

Community Guidelines

To ensure a positive experience for all users, please adhere to our community guidelines:

  1. Respect other users and their creations
  2. Do not share explicit or offensive content publicly
  3. Do not engage in harassment or bullying
  4. Respect intellectual property rights
  5. Do not use the platform for illegal activities

Violation of these guidelines may result in content removal or account suspension.

Technical Support

Reporting Bugs

If you encounter a bug or technical issue, please report it to us at hello@xoul.ai with the following information:

We're constantly working to improve XOUL.ai and appreciate your support. If you have ideas or feedback, please don't hesitate to reach out. Together, we can build the premier AI platform for boundless creativity and expression.

FAQ

What is XOUL.ai?

We're a multi-modal entertainment platform enabled by AI. With our platform, you can create characters, scenarios, and ultimately entire worlds, and share it all socially.

What do you stand for?

Freedom of expression, boundless creativity, and open-source software.

How are you different?

We have a vision for how AI can be used in our lives without restricted access, surveillance, or judgment.

Is Xoul free?

In an ideal world, we would love to offer our service to everyone free of charge. However, in order to keep our application uncensored and high-quality, we need your help in creating our vision - GPUs and generative AI are currently extremely expensive to run, and we appreciate your patronage and are committed to building the best platform for the community.

How does the credit system work?

All chats are free on xoul.ai. However, because of the high costs associated with AI inference today, we use a credit system for image and voice. Each image generation is 1 multimodal credit. Each voice message played is 1 multimodal credit. Every minute of real-time call is 5 multimodal credits. Thank you for your support.

What Xouls/Scenarios will be disapproved for public showcase?

Any Xouls or Scenarios that feature images including, but not limited to: pornography, graphic violence, nudity, personal attacks, hate symbols, such as Nazi imagery, discriminatory or hateful speech, offensive language, depictions of illegal activities will be taken down from public pages. Repeated attempts may result in temporary/permanent account suspension.

How do referrals work?

Share your unique referral link with friends and get 200 chat and 25 multimodal credits for every friend that signs up with your link.

How can I delete my account?

You can click here to reach out and delete your account.

How can I support XOUL.ai or get involved?

Please join our community, give feedback, and/or email hello@xoul.ai.